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International Shipping Policies
All international orders are shipped via the United States Postal Service (USPS) Global Mail Service. Your quote will include freight charges and a $30.00 U.S. international handling charge, which covers all required paperwork and insurance for the package.
If you have reviewed and accept the policies above and would like to place an order, please provide the following information via phone or e-mail. For international questions; email us at customersupport@therapyzone.com
All international orders are shipped via the United States Postal Service (USPS) Global Mail Service. Your quote will include freight charges and a $30.00 U.S. international handling charge, which covers all required paperwork and insurance for the package.
- A 4% surcharge will be added to the cost of the products ordered when using an American Express credit card for payment.
- All orders over $500.00 (product cost plus shipping and handling) must be paid for by wire transfer.
- A signature may be required upon delivery of your package.
- All goods are liable to customs duty and tax on importation. They are the responsibility of the customer upon delivery.
- International shipments are non-returnable due to the nature of international shipping.
- Refunds will be given for defective products only.
- Products made of wood (Multi-Positioning Tower) are subject to inspection on import which may cause a delay in delivery of your package
If you have reviewed and accept the policies above and would like to place an order, please provide the following information via phone or e-mail. For international questions; email us at customersupport@therapyzone.com
- Shipping address
- Name on credit card
- Credit card number
- Expiration date on credit card
- Billing address where credit card statements are received (if different than shipping address)
Phone number