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International Orders

International Shipping Policies.
      
All international orders are shipped via the United States Postal Service (USPS) Global Mail Service.  Your quote will include freight charges and a $30.00 U.S. international handling charge, which covers all required paperwork and insurance for the package.
  • A 4% surcharge will be added to the cost of the products ordered when using an American Express credit card for payment.
  • All orders over $500.00 (product cost plus shipping and handling) must be paid for by wire transfer.
  • A signature may be required upon delivery of your package.
  • All goods are liable to customs duty and tax on importation.  They are the responsibility of the customer upon delivery.
  • International shipments are non-returnable due to the nature of international shipping. 
  • Refunds will be given for defective products only.
  • Products made of wood (Multi-Positioning Tower) are subject to inspection on import which may cause a delay in delivery of your package     

If you have reviewed and accept the policies above and would like to place an order, please provide the following information via phone or e-mail.  For international questions; email us at customersupport@therapyzone.com 
 
  • Shipping address
  • Name on credit card
  • Credit card number
  • Expiration date on credit card
  • Billing address where credit card statements are received (if different than shipping address)
Phone number