Yes.  We have a 90-day “NO QUIBBLE” guarantee on all of our products.  If you are not 100% satisfied with your purchase, simply return it within 90 days of the purchase date for a full refund or exchange. 

2.          How much do you charge for shipping? 

We have a flat fee of $6.00 for all orders shipped within the United States.  For all other orders, please Click Here. 

3.          Do you ship to international addresses? 

Yes, but our website does not process international orders at this time.  Please e-mail your shipping address and the items that you would like to purchase to customersupport@therapyzone.com.  We will reply with a shipping and handling quote for your consideration.  If you would like to contact us by phone, please dial 1 303 871 9955. 

4.          Is it safe to use my credit card on your website? 

When you place an order online with Therapyzone.com, your credit card information is encrypted, or encoded, using a technology called Secure Sockets Layer (SSL).  This technology makes it impossible for your personal information, such as credit card number, to be intercepted while being transferred over the internet.  To view our security certificate from VeriSign, please Click Here. 

5.          How long will it be before I receive my order? 

Standard ground shipping normally arrives within 5 business days of shipment (excluding Alaska & Hawaii). 

6.          Can I expedite the shipping of my order? 

Expedited shipping is available for an additional cost.  If you wish to receive express or overnight service, please call us at 1-800-822-2889 to place your order and we will quote you the actual freight cost for your consideration. 

7.          How can I track the status of my order? 

Please login to your account and click on “view orders”.  The status of all orders placed with TherapyZone will be available. 

8.          What forms of payment do you accept? 

For website orders, we accept Visa, MasterCard, Discover, American Express and PayPal.  We also accept checks and money orders for mail orders.  Please make checks payable to TherapyZone and send to 8200 S. Akron St., Suite 110, Centennial, CO 80112

9.          Do you ship to P.O. Boxes or Military APO/FPO addresses? 

We are able to ship to P.O. Boxes or Military APO/FPO addresses by request.  Please call us at 1-800-822-2889. 

10.        Do you charge sales tax? 

For Colorado deliveries, 2.9% state sales tax will be added to your invoice.